VENDING CANT BE SWITCHED ON OR POWERING UP
Advise customer to provide a video regarding the issue.
Advise customer to check plug if it attach and still on or off. If it off try to turn it on.
-If still no power -
Advise customer to open the vending and look for the switch power at the black box is it on or off. If its off turn it on.
-If still no power-
Advise customer that we will arrange technician for the issue.